Shipping and Delivery Policy
NINERMAS supports international B2B shipping for industrial automation spare parts, legacy modules, and urgent replacement requirements. Delivery arrangements may vary depending on stock location, order type, inspection status, export handling, and destination country.
Dispatch Timing
Estimated dispatch timing depends on actual stock confirmation, testing or inspection requirements, packaging preparation, and commercial approval. Urgent orders should include the required delivery window in the RFQ.
Shipping Methods
Orders may be shipped by international courier, air freight, or other agreed logistics channels depending on shipment value, package size, urgency, and destination requirements.
Buyer Information
Buyers should provide accurate consignee details, destination country, postal code, import requirements, and any special documentation needs. Missing information can delay dispatch or customs handling.
Packaging & Inspection
Products may be packed according to standard export handling or project-specific requirements when agreed in advance. Certain parts may require additional inspection, anti-static protection, or reinforced packaging.
Customs, Duties, and Taxes
Import duties, taxes, customs clearance fees, and destination-country compliance obligations are typically the responsibility of the buyer unless otherwise agreed in writing.
Transit Delays
Transit estimates are provided in good faith but can be affected by customs inspection, carrier disruption, weather, geopolitical restrictions, and other events outside normal operational control.
For urgent delivery coordination or special shipment requirements, contact sale@ninermas.com before order confirmation.